Discover how Woolando totems work, smart kiosks connected to the cloud for ticketing, payments, access control and sales at events. Real-time technology with maximum reliability.

Theself-sales and self-service totemsThey have become the central axis of the digitalization of festivals, fairs and municipal events. In the case ofWoolando, its totems connected to the cloud allow you to managetickets, sales, payments, access and logisticsin real time, without depending on complex installations or local servers.

But…How does a cloud-connected totem really work?
Here we explain it to you step by step.

1. Cloud-based architecture: 100% real-time

Woolando totems are designed to operate as aautonomous terminal, always connected to Woolando's cloud servers.

Key technologies:

  • Secure connection viaHTTPS + WebSockets

  • Constant communication with the server throughREST API

  • Centralized database without local duplicates

  • Synchronization in milliseconds with other devices (QR validators, POS terminals, mobile phones, etc.)

This guarantees thatEverything that happens on the totem appears immediately on the control panel, from a sale to a printed ticket.

2. Event-Optimized Hardware

Woolando totems combine professional software + hardware:

Common components

  • industrial touch screen(resistant to rain, shocks and intensive use)

  • thermal printerfor digital and physical tickets

  • QR readerintegrated for exchanges or access

  • Bank POSfor cashless payments

  • 4G/5G connection+ WiFi

  • Safe power and electrical protection

3. Smart software: the key to Woolando

The Totem runs a lightweight version of the Woolando panel optimized for kiosks.

The software allows:

  • Sale of tickets, tokens, drinks, drinks, etc.

  • Exchange of tickets purchased online

  • Balance recharge

  • Payments by card, contactless or wallet

  • Dynamic pricing management

  • Instant statistics

Everything is synchronized withWoolando backend, so that any totem, mobile or QR validator shares the same information.

4. Step by step operation

1. The user interacts with the screen

Select product, quantity or action (purchase, validate, recharge, etc.)

2. The totem consults the cloud

Send the operation to the Woolando server in real time.

3. Instant validation

The system:

  • Check capacity

  • Confirm stock

  • Validate the QR

  • Generate the digital ticket

4. Printing or viewing

The totem prints the ticket or displays a downloadable digital QR.

5. Global synchronization

The operation appears immediately in:

  • Organizer panel

  • Staff app

  • Validators

  • Real-time reports

5. Secure offline mode (connection failure)

Although they work in the cloud, Woolando totems include acontingency modethat allows you to:

  • Continue selling during short outages

  • Store transactions locally

  • Automatically synchronize upon connection recovery

This prevents lost sales and keeps the operational event uninterrupted.

6. Advantages for organizers and town councils

✔ No complicated installations

Only power required; The connection is via 4G/5G.

✔ Real-time data

Sales, access, capacity and drinks updated to the second.

✔ Less queues

More automatic points of sale → Less dependence on personnel.

✔ Total reliability

Redundant cloud system with backups.

✔ Scalability

You can add 1, 5 or 20 totems without modifying anything.

Conclusion

Woolando's cloud-connected totems represent a modern, robust and ready solution for any type of event:festes majors, municipal fairs, food festivals, concerts, craft markets and much more.

They offerquick sales,full controland a seamlessexperiencefor both attendees and organizers.